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Livonia,
Michigan, October 11, 2004 - The City of Livonia Michigan, partnered
with EnablePoint, a Michigan based Software Company, to implement
a comprehensive false alarm tracking software program that will
increase the safety of their police departments by assisting in
the reduction of frequent false alarms. Software development began
in 2003 and today the staff is announcing it is ready for the
national marketplace. The City of Livonia has been using the software
since the start of 2004.
“The City of Livonia asked us to write a software
application that would keep count and track the number of false alarms for
each address in the city, and develop a billing system matching the local
ordinance.” said Frank Farren, President of the software company. “When we
realized billing frequent false alarm offenders is a growing trend
nationwide, we also included a development effort to easily adapt the
software to conform to any city’s ordinance."
Invoicing frequent false alarm offenders has three main
benefits to a municipality; the cost of police and fire labor is reduced
by assisting in deterring false alarms, the city’s income will increase
short term, and most importantly, each alarm run will not be a routine
experience for the police officer, increasing his or her guard and safety.
There are many issues to consider in adapting a new
false alarm ordinance. The False Alarm Billing (FAB) program has the
ability to handle situations such as a waiver of an alarm months after an
appeal process is completed through the city by the alarm owner. Another
example addressed is an alarm address where the tenant has moved and the
new tenant has also installed an alarm, and the previous tenant’s balance
remains. The ability to mark, track, and report on exempt addresses such
as a public school system building was also added. FAB even has the
ability to identify and correct missing or incorrectly recorded data from
the officer or police dispatch system.
There is also a unique approach to the implementation
effort. EnablePoint consultants travel onsite to the city and evaluate the
local municipal ordinance, set the parameters in the FAB software to match
the ordinance, work directly with the designated Police staff to extract
the false alarm data from the dispatch system, and personally train the
end user of the system. The company also sends the consultant back for the
first two month’s billing cycles to insure the system is implemented
properly and the municipal staff is trained properly. The entire solution
including consulting time is priced just under $10,000.
FAB possesses general accounting functions such as A/R,
Credits and Debit functions, interest charges, and invoice summaries,
although municipalities also have the option to export the data into the
main accounting system.
For additional information about the software or to
arrange a demonstration contact:
Frank Farren
Telephone Number: 734-634-1576
EnablePoint, Inc.
PO BOX 511218
Livonia Mi 48151
http://www.falsealarmsoftware.com
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